Policy - Vaios


Administrator data:

VAIOS LTD, UIC: 203762342, trade company with a registered office in Bulgaria, Varna,10 Devnya Str., floor 4, office 1

Contact details

Email address: office@veldim.com

Website: www.veldim.bg /www.veldim.com

Contact details of Data Protection Officer

You can contact our Data Protection Officer

Email address: office@veldim.com

Phone Number: + 359 878310010

The personal data we collect and process about you include:

Personal data category:


We do not process special categories of data


    1. General information

New Data Protection Regulation enters into force On 25 May 2018 (General Data Protection Regulation or GDPR) adopted by the European Union. The regulation aims to ensure the protection of personal data from all EU Member States and to unify the regulations for their processing.

It is our responsibility to make it clear what information we collect to improve your work with our services. We understand that all users of our website have the right to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

  1. Information we process with your consent

“VAIOS” Ltd. processes (or may process) your data depending on the specific case under the following conditions:

  • processing is necessary to fulfill the obligations of VAiOS on the contract concluded with you to implement the service / order;
  • processing is necessary to fulfill the requirements contained in regulations;
  • the processing is for the purpose of providing information based on your explicit consent / request, service or other consent;

There is one of the other conditions referred to in Article 6 (1) of the Regulation.


VAiOS stores your data during the service / order period. After the termination of the contractual obligations, VAiOS  deletes all data and does not store any data for the users. In the case of a contract, the applicable regulations oblige VAiOS to store your data for the fulfillment of its obligations under warranty terms.


The Regulation gives users a number of rights, in order to ensure more effective control over their data: the right to information, the right of access, the right of rectification, the right of erasure or blocking, right to data portability, the right to object to automated individual decision, right of withdrawal of given consents for data processing. The conditions under which these rights may be exercised are governed by Article 7 (3) and Chapter III (Articles 12 to 23) of the Regulation.


For information and issues related to the privacy policy of VAiOS, you can contact us using our contact details on the contact page.


  1. The information provided is with the understanding that it will be shared with a third party


Our Web site is informative and does not offer the publication of your personal information. We do not upload personal information to our customers within the Site. Any inquiry or filling out a form on the site containing personal data is not saved on the Site.  We may disclose only data containing company information to our clients and partners, which is publicly available on the website of the Commercial Register of the Republic of Bulgaria.


There are apps on the site that can collect personal data about the use of third parties such as Google, Facebook, Pinterest, and more.


These are:

  • Social likes and social sharing buttons that are featured on the site.


When publishing personal information, it is up to you to be convinced of the level of confidentiality of each of these social networks witch can use your data. For your convenience, we add links to the Privacy Policy pages of the social networks and platforms listed above.


Privacy policy:

Google Analytics Privacy Policy – Our website uses this platform.

Facebook Privacy Policy – Our website uses this platform.


We do not specifically use this information except to be displayed or shared for the purpose of promoting discussion and access to all features of this site, including contacting us through our contact form.


You have the option to add comments under each of the posts оn pages containing posts on our site as before you click on the button for posting your comment, you agree that your (personal data) – Name and Surname will be displayed and may become available to Third Parties over which we have no control.


Once your name information enters the public space when you comment, we have no control over what each individual third party can do with it. We do not take responsibility for third party actions.


We may accept your request to delete the personal information you have posted provided that your request is reasonable and there is no legal basis to keep it. You can make a request by contacting us at office@veldim.com


  1. Using the information we collect through automated systems when you visit our website


Cookies are small text files that are placed on the hard drive of your computer when you visit a web site. They allow you to store information gathered on a web page until you need to use another, allowing the website to provide you with a personalized experience and website owner with statistics about how you use the Web site and how it can be improved. Some cookies may continue for a certain amount of time, such as one day, or until you close your browser. Others continue indefinitely. Your web browser should allow you to delete everything you choose. It should also allow you to avoid or limit their use.


Our website uses cookies. They are placed by software running on our servers as well as  software managed by third parties whose services we use.


When you visit our website for the first time, we ask you whether you want to use cookies. If you choose not to accept them, we will not use them for your visit except to record that you have not agreed to use them for any other purpose. If you choose not to use cookies or prevent them from using your browser settings, you will not be able to use all the functionality of our website.


  1. Personal identifiers of your browser activity

Entries from your web browser to our web page servers and other content on our website are saved.


We record information as your ISP and your IP address. We also record information about the software you use to browse our web site, such as the type of computer or device and screen resolution. We use this information to evaluate the popularity of web pages on our website and how perform the function of providing content for you. If we are combined with other information we know about you from previous visits, the data may be used to personally identify you, even if you are not logged on to our website.


  1. Information we receive from third parties

This information can not be recognized by us or by you. It comes in a structured way, as HASH lines, that can only read cookie  installed on your device.


  1. Data are processed only in the European Union

Our Website is hosted on servers located in Bulgaria and supported by Superhosting.BG by operating on the Bulgarian market, which is located in the EU.


  1. Access to personal information

At any time you have the right to ask us to provide you with information about what personal data we keep by sending us a request to: office@veldim.com


Once we receive the request, we will tell you when we expect to provide you with the information and whether we require a fee for that.


  1. The right to be forgotten

If you wish to remove any information we support in electronic and written form for you, you should send a request to office@veldim.com and we will inform you if you are entitled to this. According to the Regulation, we may refuse to remove the information for you in case it is required for a contractual relationship that has entered into force.


  1. Check your information

When we receive a request to access, edit, or delete personally identifiable information, we must take reasonable steps to verify your identity first before giving you access or taking any action. This is important to protect your information.




  1. Use of the Site by Children

We do not sell products or provide provide services for purchase by children.

We collect data for all users and site visitors regardless of age, and we expect some of these users and visitors to be children. According to the Regulation and the Appendices annexed by the Republic of Bulgaria for children who must give consent without the need of a guardian for this purpose are children aged 14 years old.


  1. Ability to complaint

If you are not satisfied with our privacy policy or if you have any complaints, you must tell us by email. Our address for this purpose is office@veldim.com If you are not satisfied with our privacy policy or if you have any complaints, you must tell us by email. Our address for this purpose is office@veldim.com. If the dispute is not resolved, we hope you will agree to try to resolve it by engaging in mediation or arbitration. If you are in any way dissatisfied with how we handle your personal information, you have the right to file a complaint with the Bulgarian Data Protection Authority. You can do this at https://www.cpdp.bg/


  1. Period of storage of personal data

We reserve your personal information only for as long as required by us to provide you with the services of the website, including reading, commenting, signing in and contacting us, unless this notice of confidentiality specifies otherwise.


  1. Compliance with law

Our privacy policy is made to comply with the legislation of any EU country or the legal jurisdiction which the website may be accessed in, taking the fact this personal data will be processed in the EU. If you believe it does not comply with the law of your jurisdiction, we would like to hear from you.


We may update this privacy notice when necessary. The conditions that apply to you are those published here on the day you use our website.


If you have any questions about our privacy policy, please contact us.


Last updated – Oct 07, 2019